Returns and Exchanges
EXCHANGE / RETURN POLICY
We allow exchanges within 3 days of the delivery date.
Please check measurements stated on website carefully and allow up to 1-2cm discrepancy from stated measurements due to manufacturing batch differences.
Please check all your items immediately on receipt, for wrong item(s) /manufacturing defects, please inform us within 3 days of receipt and return the pieces in their original condition with tags to us within 7 days of purchase date. A piece of the same size and design will be sent to you in exchange, depending on availability.
As part of our quality control procedures, we will check that all zips are in good working condition and there is no visible stain before shipping. Therefore we seek your understanding that STRICTLY NO RETURN / EXCHANGE due to damaged zips and visible stains.
Please email us at firstname.lastname@example.org with Subject: Return/exchange request and include the details of your request. We will respond to your email within 2 working days.